- Serving Santa Ana, CA
- 24/7 Emergency Services
- IICRC: 70194273
At SOS Restoration Santa Ana, a night flood reaches the same dispatcher as a daytime one. Here are the questions we get most. If yours is missing, a dispatcher handles it. Reading the loss is free. Call (949) 522-4470.
Yes, around the clock, in English or Spanish.
A holiday or a weekend lands on the same desk as any weekday. Water ignores the calendar, so we staff for it. Calling costs nothing and obligates you to nothing.
Yes, right after we find the water feeding it.
Growth is the sign; the water is the cause. We chase the source, take the mold out, and reseal the wall. A patch smaller than ten square feet is often a weekend job for you.
The person in the water; we handle the rest.
Most of this city rents, so the caller is often a tenant, and that is fine. We stop the loss and record it for whoever holds the policy. A guide on renting and water damage draws the lines.
Often, if the record backs it.
A sudden burst is generally covered; a long slow leak frequently is not. We build the file so the claim stands, and you file it. The final word is the carrier’s.
Yes, the same crew that dried the place.
Nobody new is handed the job. One company dries the home and rebuilds the rooms on one license. A sewage floor and a burst pipe finish the same way.
Free, both the look and the written scope.
We meter the moisture and leave a scope on paper. The rates for the work sit printed on the rate card, not promised aloud. The choice to hire us is yours.
Work the house does not need. That is the short answer and it costs us jobs.
If the meter says the material is dry, there is no drying to bill. You keep the reading, and any company after us has to answer to that number.
One free reading answers that.
A dry-looking wall can hold water a meter will find. The meter decides that before anyone talks price. Ask the dispatcher and a crew comes to look.
A phone number is all we actually need. Anything else you tell us only decides which crew and which gear leave the shop.
If your question is not above, our dispatcher can settle it fast.